Missed Flight Compensation: When Are You Entitled to It?
Compensation depends on why you missed the flight. If you were late, you usually aren’t entitled to anything. If the airline caused the problem, you may be.
When compensation may apply
- The airline cancelled your flight with short notice
- A long delay caused you to miss a connection on the same booking
- You were denied boarding on an overbooked flight
When it usually doesn’t
- You arrived late at the airport
- The delay was caused by extraordinary events, like severe weather
Regional rules
Some regions, such as the EU and UK, have passenger rights rules that can include fixed compensation, meals and hotel support. Other regions mainly require rebooking or a refund.
How to claim
- Collect your ticket, boarding pass and delay proof.
- Submit a written claim to the airline.
- Keep every reply, and escalate if you get no response.
Need help with your claim? Call +1-800-984-7414. You can also read this missed flight refund options guide for more detail.